Return Policy
# Clarky's Tee Spot Return Policy
### 1. OVERVIEW
This Return & Exchange Policy ("Policy") outlines the terms and conditions under which Clarky's Tee Spot accepts product exchanges and returns. By making a purchase from Clarky's Tee Spot, you agree to the terms of this Policy.
### 2. EXCHANGE ELIGIBILITY
#### 2.1 Size Exchanges
We understand that finding the right size can be challenging when shopping online. If you receive an item that doesn't fit as expected, Clarky's Tee Spot offers exchanges for a different size of the same item, subject to the following conditions:
- The item must be unworn, unwashed, and in its original condition with all tags attached
- Size exchange requests must be submitted within 14 days of delivery
- Original proof of purchase must be provided
#### 2.2 Damaged Merchandise
If you receive a damaged or defective item, we will gladly exchange it for the same item. To qualify for an exchange due to damage:
- You must report the damage within 7 days of delivery
- Photographic evidence of the damage must be provided
- Original proof of purchase must be provided
### 3. RETURN RESTRICTIONS
#### 3.1 No Returns on Customized Products
Customized products, including but not limited to items with custom printing, embroidery, or personalization, are **final sale** and cannot be returned or exchanged except in cases of manufacturing defects. By ordering a customized product, you acknowledge and accept this restriction.
#### 3.2 Non-Returnable Items
In addition to customized products, the following items cannot be returned or exchanged:
- Sale or clearance items marked as final sale
- Items marked as non-returnable
- Items that have been worn, washed, or damaged after delivery
- Items without proof of purchase
### 4. EXCHANGE PROCESS
#### 4.1 How to Request an Exchange
To initiate an exchange:
1. Visit our contact page at [https://clarkysteespot.com/pages/contact](https://clarkysteespot.com/pages/contact)
2. Complete the exchange request form
3. Include your order number, reason for exchange, and any required documentation
4. Our customer service team will respond within 2 business days with further instructions
#### 4.2 Return Shipping
For size exchanges, customers are responsible for return shipping costs. For damaged merchandise, Clarky's Tee Spot will provide a prepaid return shipping label.
#### 4.3 Processing Time
Exchanges typically take 5-10 business days to process from the date we receive your returned item.
### 5. REFUND POLICY
As our policy focuses on exchanges rather than returns, monetary refunds are limited to exceptional circumstances and will be handled on a case-by-case basis at the sole discretion of Clarky's Tee Spot management.
### 6. CUSTOMER SATISFACTION
While we maintain a strict policy regarding customized products, we value customer satisfaction. If you experience any issues with your order, please contact our customer service team at [https://clarkysteespot.com/pages/contact](https://clarkysteespot.com/pages/contact), and we will work to find a suitable solution within the framework of this Policy.
### 7. MODIFICATIONS TO THIS POLICY
Clarky's Tee Spot reserves the right to modify this Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.
### 8. CONTACT INFORMATION
For questions regarding this Policy or to initiate an exchange, please contact us at:
- Website: [https://clarkysteespot.com/pages/contact](https://clarkysteespot.com/pages/contact)
- Email: support@clarkysteespot.com
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By making a purchase from Clarky's Tee Spot, you acknowledge that you have read, understood, and agree to be bound by this Return & Exchange Policy.