Refund policy

Clarky's Tee Spot – Returns & Exchanges Policy

Last updated: October 26, 2026

This Return & Exchange Policy ("Policy") outlines the terms under which Clarky's Tee Spot, operated by CW Club LLC, accepts returns and exchanges. By placing an order with Clarky's Tee Spot, you agree to the terms below.

Returns & Exchanges

All of our products are made to order, meaning each item is produced specifically for your order. Because of this, we do not accept returns for change of mind, incorrect size selection, or preference-based reasons, except where explicitly outlined in this Policy.

Please review sizing charts, product descriptions, and order details carefully before placing your order.

Size Exchanges (Limited Exception)

In limited cases, we may offer size exchanges for the same item, subject to the following conditions:

The item must be unworn, unwashed, and in original condition, with all tags attached
Exchange requests must be submitted within 14 days of delivery
Original proof of purchase is required
Exchanges are limited to the same design and product (size change only)
Customers are responsible for all return shipping costs

Approval of size exchanges is at the sole discretion of Clarky's Tee Spot. Not all items may be eligible due to made-to-order production.

Defective, Damaged, or Incorrect Items

If your order arrives defective, damaged, or incorrect, we will make it right. Eligible issues include:

Printing or manufacturing defects
Damage that occurred during shipping
Incorrect item or design received

To qualify:

Issues must be reported within 7 days of delivery
Clear photographic evidence must be provided
Original proof of purchase is required

Once approved, we will offer a replacement or refund at no cost to you. In most cases, returns are not required for defective or incorrect items.

Customized Products

Customized products, including items with custom printing, embroidery, or personalization, are final sale and cannot be returned or exchanged except in cases of manufacturing defects. By ordering a customized product, you acknowledge and accept this restriction.

Non-Returnable Items

Sale or clearance items marked as final sale
Items explicitly marked as non-returnable
Items that have been worn, washed, or damaged after delivery
Items returned without proof of purchase

How to Request an Exchange

Contact us at support@clarkys.shop or +1 (781) 537-7264
Include your order number, reason for the request, and any required photos
Our customer service team will respond within 2 business days with next steps

Return Shipping

Customers are responsible for return shipping costs for size exchanges
For defective, damaged, or incorrect items, Clarky's Tee Spot covers replacement shipping

Original shipping fees are non-refundable.

Processing Time

Approved exchanges are typically processed within 5–10 business days after the returned item is received.

Refunds

Because our products are made to order, refunds are limited and issued only in exceptional circumstances, such as defective, damaged, or incorrect items. Other refund decisions are handled case by case at the sole discretion of Clarky's Tee Spot. Approved refunds are issued to the original payment method.

Policy Changes

Clarky's Tee Spot may update this Policy at any time. Changes take effect when posted on this page.

Contact

CW Club LLC d/b/a Clarky's Tee Spot
Shop and mailing address: 34 Holton Street, Unit B, Woburn, MA 01801, United States
Email: support@clarkys.shop
Phone: +1 (781) 537-7264